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Expericencing an issue in Gmail where emails do not delete in Firefox

3 modelsComplete

70%Consensus Score — 3 models mostly agreed, with some nuance. Read the breakdown.

🔴Semantic Entropy — Highly divergent · 3 distinct meanings across 3 responsesH=100%

70%

consensus

Mostly aligned

How much the models agreed on this answer

High agreement — the answer is well-supported across models.

Models agree on

✓Check if deletion works in another browser to isolate the issue to Firefox.
✓Clear Gmail's cookies and cache in Firefox.
✓Disable extensions to rule out interference.
✓Test in a Private/Incognito window.
✓Use keyboard shortcuts (e.g., `#` for Delete) as a workaround.
✓Update Firefox to the latest version.
✓Submit feedback to Google if the issue persists.

Gmail Email Deletion Issue in Firefox: Comprehensive Troubleshooting

If emails aren't deleting in Gmail when using Firefox, the issue likely stems from browser-specific settings, extensions, or Gmail's behavior. Here's a structured approach to diagnose and resolve the problem.

1. Basic Checks

·Confirm Deletion Behavior in Gmail: Ensure emails are moving to Trash (not Archive) and that you observe this in the Trash folder. Use in:trash in Gmail search to verify.
·Test in Another Browser: Open Gmail in Chrome/Edge/Safari. If deletion works there, the issue is Firefox-specific.
·Hard-Refresh Gmail: Press Ctrl + Shift + R to bypass cached JavaScript.
·Clear Gmail’s Site Data: Go to Firefox Settings > Privacy & Security > Cookies and Site Data > Manage Data, search for google.com, and remove all entries. Log out and back into Gmail.

2. Firefox-Specific Fixes

·Extensions: Disable all extensions (e.g., uBlock Origin, Privacy Badger) via about:addons. Restart Firefox and test. Re-enable extensions one by one to identify the culprit.
·Private Window: Test in a Private Window (Ctrl + Shift + P). If deletion works, the issue is tied to your profile (e.g., corrupted cache or extensions).
·Fresh Profile: Create a new Firefox profile via about:profiles. If deletion works, migrate data or keep the new profile.
·
Firefox Settings: Check about:config for:
- ·javascript.enabled (must be true).
- ·privacy.trackingprotection.enabled (disable for mail.google.com).
- ·network.http.referer.XOriginTrimmingPolicy (set to 0).

3. Advanced Debugging

·Network Request Check: Press F12 > Network tab, tick "Preserve log", and click Delete. Look for a POST to mail.google.com with act=tr. If missing, JavaScript or extensions are blocking it.
·Keyboard Shortcuts: Use # (Delete) or e (Archive) to bypass UI glitches.
·Gmail Settings: Disable "Undo Send" (Settings > General) and Labs features (Settings > Labs).

4. Edge Cases

·Firefox Version: Update Firefox (Help > About Firefox). For versions 118–121, set "Enhanced Tracking Protection" to Standard if "Strict" blocks deletions.
·Network Filters: Temporarily disable VPNs/proxies or switch DNS to 8.8.8.8.
·Google Feedback: If all else fails, submit feedback via Gmail’s Help > Send feedback with details (Firefox version, OS, extensions).

Summary Checklist

·Verify deletion works in another browser.
·Clear Gmail’s cookies/cache and restart Firefox.
·Test in Private Window or fresh profile.
·Disable extensions and check about:config settings.
·Monitor network requests or use keyboard shortcuts.
·Update Firefox or adjust tracking protection.
·Report to Google if persistent.