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Day 13. Three production applications on AWS down

3 modelsComplete
70%Consensus Score2 models mostly agreed, with some nuance. Read the breakdown.
🔴Semantic Entropy — Highly divergent · 2 distinct meanings across 2 responsesH=100%
70%
consensus
Mostly aligned
How much the models agreed on this answer

High agreement — the answer is well-supported across models.

Models agree on

  • First action: Check AWS Service Health Dashboard for outages
  • Audit shared infrastructure (networking, databases, IAM, load balancers)
  • Review CloudWatch metrics and application logs for errors
  • Investigate recent deployments or IaC changes
  • Likely causes include AWS regional outages, shared database failures, or IAM misconfigurations
  • Recovery steps involve failover, rollback, and AWS Support escalation
  • Long-term prevention focuses on fault isolation and multi-region design

Three production applications down simultaneously on AWS requires immediate and systematic triage to identify the shared point of failure. Here’s the definitive action plan:

Immediate Triage Actions:

  1. ·AWS Service Health Dashboard — Check for regional or service-specific outages affecting your applications. This is the first step to rule out AWS-side issues.
  2. ·Shared Infrastructure Audit — Inspect common dependencies across all three apps:
    • ·Networking: VPC, NACLs, security groups, route tables, NAT gateways
    • ·Databases/Caches: RDS/Aurora clusters, ElastiCache, DynamoDB
    • ·Load Balancers: ALB/NLB health, listener rules, certificates
    • ·IAM Roles/Policies: Verify no recent changes broke permissions
  3. ·CloudWatch & Logs — Search for concurrent spikes in errors, latency, or throttling. Check:
    • ·EC2 instance logs (/var/log/)
    • ·CloudWatch Logs for app-specific errors
    • ·RDS/Aurora metrics (CPU, connections)
  4. ·Recent Changes — Review:
    • ·CI/CD deployments (code or IaC updates)
    • ·CloudTrail for unauthorized API calls

Likely Root Causes:

  • ·AWS Region/Service Outage (if apps are co-located)
  • ·Shared Database/Cache Failure (e.g., single RDS instance)
  • ·IAM or Networking Misconfiguration (e.g., route table update, NACL change)
  • ·DDoS/WAF Rate Limiting (if apps share a Shield/WAF)

Recovery Steps:

  • ·Failover: Activate multi-AZ/multi-region fallbacks if available.
  • ·Rollback: Revert recent deployments or IaC changes if correlated.
  • ·AWS Support: Escalate with Urgent severity if AWS-side.
  • ·Communicate: Update stakeholders with clear timelines/actions.

Debugging Commands (Key Examples): bash

Check ALB target health

aws elbv2 describe-target-health --target-group-arn <arn>

Verify RDS connectivity

telnet <rds-endpoint> 3306

Simulate IAM permissions

aws iam simulate-principal-policy --policy-source-arn <role-arn> --action-names ec2:DescribeInstances

Long-term Prevention:

  • ·Fault Isolation: Avoid shared single points of failure.
  • ·Multi-Region Design: Critical apps should span regions.
  • ·Automated Playbooks: Use AWS Systems Manager for rapid response.

The key is methodical elimination—trace dependencies to isolate the common failure. Simultaneous outages are rarely coincidental.

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