Day 13. Three production applications on AWS down
High agreement — the answer is well-supported across models.
Models agree on
- ✓First action: Check AWS Service Health Dashboard for outages
- ✓Audit shared infrastructure (networking, databases, IAM, load balancers)
- ✓Review CloudWatch metrics and application logs for errors
- ✓Investigate recent deployments or IaC changes
- ✓Likely causes include AWS regional outages, shared database failures, or IAM misconfigurations
- ✓Recovery steps involve failover, rollback, and AWS Support escalation
- ✓Long-term prevention focuses on fault isolation and multi-region design
Three production applications down simultaneously on AWS requires immediate and systematic triage to identify the shared point of failure. Here’s the definitive action plan:
Immediate Triage Actions:
- ·AWS Service Health Dashboard — Check for regional or service-specific outages affecting your applications. This is the first step to rule out AWS-side issues.
- ·Shared Infrastructure Audit — Inspect common dependencies across all three apps:
- ·Networking: VPC, NACLs, security groups, route tables, NAT gateways
- ·Databases/Caches: RDS/Aurora clusters, ElastiCache, DynamoDB
- ·Load Balancers: ALB/NLB health, listener rules, certificates
- ·IAM Roles/Policies: Verify no recent changes broke permissions
- ·CloudWatch & Logs — Search for concurrent spikes in errors, latency, or throttling. Check:
- ·EC2 instance logs (
/var/log/) - ·CloudWatch Logs for app-specific errors
- ·RDS/Aurora metrics (CPU, connections)
- ·EC2 instance logs (
- ·Recent Changes — Review:
- ·CI/CD deployments (code or IaC updates)
- ·CloudTrail for unauthorized API calls
Likely Root Causes:
- ·AWS Region/Service Outage (if apps are co-located)
- ·Shared Database/Cache Failure (e.g., single RDS instance)
- ·IAM or Networking Misconfiguration (e.g., route table update, NACL change)
- ·DDoS/WAF Rate Limiting (if apps share a Shield/WAF)
Recovery Steps:
- ·Failover: Activate multi-AZ/multi-region fallbacks if available.
- ·Rollback: Revert recent deployments or IaC changes if correlated.
- ·AWS Support: Escalate with Urgent severity if AWS-side.
- ·Communicate: Update stakeholders with clear timelines/actions.
Debugging Commands (Key Examples): bash
Check ALB target health
aws elbv2 describe-target-health --target-group-arn <arn>
Verify RDS connectivity
telnet <rds-endpoint> 3306
Simulate IAM permissions
aws iam simulate-principal-policy --policy-source-arn <role-arn> --action-names ec2:DescribeInstances
Long-term Prevention:
- ·Fault Isolation: Avoid shared single points of failure.
- ·Multi-Region Design: Critical apps should span regions.
- ·Automated Playbooks: Use AWS Systems Manager for rapid response.
The key is methodical elimination—trace dependencies to isolate the common failure. Simultaneous outages are rarely coincidental.
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